Name the 10 clients you want, spend 80% of business development on them, and keep 20% of the door open.
“just established the 10 people that you want to work with 10 clients”
Early-stage contractors should chase opportunities to bid, not handouts — resilience and pestering earn the chance.
“not giving us jobs but opportunities to bid”
Long-tenured superintendents are the culture: they onboard newcomers and recruit by telling people they are treated well.
“they help establish the culture when new people come in”
Construction management works when owner, design team, CM and lender collaborate transparently from project inception.
“when you collaborate and you're transparent that's when construction management is at its best”
When one sub bid lands far below the field, qualify the risk and make the client co-own the decision to take it.
“do you want to take the risk because I'm not doing it alone”
Sub-trade pricing validity has collapsed to days, making carried numbers in lump-sum bids a live risk to manage.
“my price is good for 36 hours”
A developer equity partnership buys runway and consistency — and signalling that pipeline to employees matters as much as winning it.
“there's a Runway of work for the the next level it's so important for the employees to know that”
Use slowdowns to train: AGCM kept everyone on through the pandemic and invested the downtime in Procore training.
“we invested a lot of time into training and that's paid off now”
Estimating directly from the architect's Revit model turns window counts, cladding and partition takeoffs into quick wins.
“window counts are really quick your cladding materials are quick”
On heritage and renovation work, do the demolition first to see behind the walls before pricing — or carry 30-40% contingency.
“let's get the demo done before we yeah we just see what's behind the walls”
The labour shortage is structural: you can no longer muscle through schedules with nights and weekends — plan longer durations.
“you just can't muscle your way through it anymore”
Subcontractors who honestly cap their capacity up front beat ones who overpromise — it lets the GC manage client expectations.
“the subcontractors are doing better to manage expectations”
Owners must start projects far earlier now: a lease expiring in a year means design and procurement begin today.
“if you're not starting now like it's not going to get done in time”
Pick a delivery-model mix and hold it: AGCM targets 75% construction management, 25% competitive tender, and skips most public work.
“if we can keep that balance of you know 75 construction management 25 competitive tender”
Anchor clients who take a chance on a startup create the flywheel — repay them by never letting them regret it and name-dropping them everywhere.
“they were one of the first people that took a chance”
Acquiring a retiring competitor with aligned values is a growth path: Rice Contracting added design-build capability via a succession deal.
“to find a succession plan for his business so we started talking”
Internationally trained engineers re-credentialed through NBCC's two-year programs are a proven answer to the regional talent gap.
“engineers in their country have taken the two-year program at nbcc”
Adopt reality-capture tools and let young hires run them — 20-somethings make platforms like OpenSpace sing.
“we're using open space for for reality capture on site”