Story · 53:06
// THE QUOTE
“I could show a newsletter where a lead time was 187 days a year and a half ago and now it's 17 days”
— Andrew Payzant · Payzant Building Products Ltd.
Concrete supply-chain whiplash: 187-day lead time collapsing to 17, and what that does to planning — a single number-driven beat that stands alone.
Full episode at 53:06How Payzant Home Hardware Built Atlantic Canada's Largest Independent Building Supply Fleet — and Why They Cap Commercial at 15% ▸
THE LESSON THIS CLIP CARRIES
Track six customer types, not two — retail vs. contractor misses the fact that small renovators, large new-home builders, owner-builders, installed-sales and ICI each need different service models and inventory.
“we've always done it with six different customer types so we track it daily weekly monthly”
THE CHAPTER IT LIVES IN
COVID lumber volatility & supply-chain strategy
50:00
Clips like this, every two weeks.
SOURCE: 53:06 of How Payzant Home Hardware Built Atlantic Canada's Largest Independent Building Supply Fleet — and Why They Cap Commercial at 15%