Position solar as the final sustainability step after a tight building envelope, not a substitute for insulation and good windows.
“we are kind of the last thing that you should be doing for your home if you want to make it as sustainable as possible”
Early in a new technology market, you must sell the category itself, not just your company; client education is the first job.
“we were also like trying to sell them on solar energy as you know an idea and a concept as well”
Adoption tips when efficiency, trust, and cost mature together; watch the heat-pump curve as a template for where solar is headed.
“solar panel efficiency hit a certain point where it was just like became easier for people to adopt”
Standing-seam metal roofs are ideal because clamps fasten to the seams with zero penetrations; have a solution ready for every roof type.
“if it's standing seam we don't have to penetrate ... they love not having to put any holes on this brand new expensive roof”
Sell on lifecycle economics: solar's 25-year warranties and no moving parts beat alternatives like wind turbines warrantied for only three years.
“the solar panels have warranties of 25 years ... most of the electronics are between 10 and 25 years”
In a politically charged market, a single regulatory change can wipe out your business; treat policy risk as core operating risk.
“it wasn't very well thought out at all like it would have just totally killed the solar industry”
Band together through an industry association and public outreach to reverse harmful utility policy; collective advocacy is leverage a single firm lacks.
“we banded together as an industry ... we were able to kind of put up enough of a stink ... and it all got reversed”
For a bootstrapped startup with no backers, cash flow is the binding constraint on scaling into larger commercial jobs.
“cash flow is a huge constraint because like I see a lot of potential for growth in this business but it's tough for us”
Equipment-heavy contractors must run a just-in-time procurement plan and a strong finance/logistics role to make payroll on long lead times.
“we've got an awesome finance manager and logistics guy ... it's a lot of just in time production but make it work”
Niche, mission-driven work attracts and retains talent in a labour shortage; promote from entry level rather than hiring senior outside.
“all of our upper level positions ... have all just been like folks that have started with an entry level position and then worked their way up”
Realize what business you're actually in; a solar installer is really a logistics company keeping the right people and gear moving.
“we're kind of a logistics company ... making sure that we have the right people the right gear in the right spots”
Stack incentives for commercial clients: the 30% Clean Technology Investment Tax Credit layers on top of industry-specific rebates.
“the clean technology investment tax credit ... you can get 30% back ... and then you can stack that on top of other rebates”
Win commercial work by becoming the solar go-to for big electrical contractors and getting in early with architects and engineers.
“if we can become the solar go-to for the big electrical contracting players then we make their life easy”
Treat solar panels as a building-cladding product; per-square-foot cost rivals ACM panels and walls add far more usable surface area.
“if you look at like an ACM panel versus a solar panel square footage cost it's pretty similar”
Flat-roof ballasted systems avoid membrane penetrations but add weight, so get engineering approval before committing.
“you need to have the engineering approval to say like yeah this roof can hold the extra 5 pounds of square foot”
Operate from focus, not fear; make small good decisions daily and don't quit, because fear-driven calls create bad outcomes.
“if you operate from a place of fear or stress or whatever you might start making poor decisions”
Find your tribe of fellow founders; peer support (EO Atlantic) can be the difference between quitting and surviving a bad year.
“I probably wouldn't still be doing this ... that probably would have been curtains for me if it wasn't the support”
Delegate to elevate; the entrepreneur's job is putting the right people in the right roles and working on the business, not in it.
“without delegating you can't ... delegate to elevate ... you can only do so much yourself”
Educate clients that net metering removes the need for batteries; reserve batteries for resiliency backup or commercial peak load-shaving.
“with net metering ... there's no real requirement for batteries”
Nova Scotia is a strong solar market: cool temperatures, decent sun, high power rates, and rain that cleans the panels for free.
“cool temperatures decent sun high power rates ... we're just as good here as they are in many other parts of the world”