Framework · 26:36
// THE QUOTE
“There's strategies, there's techniques, things you can practice”
— Alain Lefebvre · Fairwinds Training & Development Inc.
A concrete four-step coaching-feedback script ('this is what I saw / this is the expectation / give me your side / what can we do to build a plan'). Actionable, complete, and the kind of tool a manager can use Monday.
Full episode at 26:36How Atlantic Canada Contractors Can Fix the Labour Shortage — and Stop Turning Down Work | Fairwinds Training ▸
THE LESSON THIS CLIP CARRIES
A four-step scripted feedback process — state what you observed, the expectation, ask for their perspective, then build a joint plan — makes difficult conversations manageable even for people who naturally avoid them.
“this is what I saw / this is the expectation / give me your side of it / what can we do now to work together to build a plan”
THE CHAPTER IT LIVES IN
The promoted-technician trap: building frontline-manager capacity
20:01
Clips like this, every two weeks.
SOURCE: 26:36 of How Atlantic Canada Contractors Can Fix the Labour Shortage — and Stop Turning Down Work | Fairwinds Training