Filter design-build customers before engaging: only take on clients who already have a clear handle on what they want — clients who don't know yet should go to an architect first.
“if you really don't know what you want to build, go find an architect, go find a structural engineer”
In design-build, optimize the whole building envelope, not just your own scope — a $500 addition to the steel package that saves $1,000 in wall panels is a win for the client and deepens the relationship.
“it cost me an extra 500 bucks in the roof structure but it saves them a thousand bucks in the walls”
Pre-fabricating steel in a controlled shop environment (3D-modeled, CNC-fed) reduces on-site person-hours, risk, and schedule uncertainty compared to stick-building in uncontrolled conditions.
“we try to prefab everything as much as possible in a controlled environment in our shop which reduces the risks of person hours on site”
Tekla 3D modeling eliminates fabrication error: if it fits in the model it fits in the field, and CNC files go straight to the machine with no human data-handling in between.
“if it fits in the model it fits outside — nobody touches any of that data and it goes straight to the machine”
Listen to the tradespeople who are actually on the tools — they've installed more steel than engineers have designed, and their field knowledge (erection sequences, temporary support schemes) routinely solves problems formal drawings miss.
“pay attention to what the guys outside have to say — they've put up more steel than you have designed”
Design-build's schedule advantage over traditional architect-engineer-tender is its most concrete selling point: the PEI potato barns went from May award to October occupancy — roughly half the traditional timeline.
“we got the award in may, started fabrication, put steel up on the first of july, and they were putting potatoes in those buildings on the first of october”
Galvanized steel is necessary in high-humidity enclosures (potato storage, near salt water) — specify it when the interior atmosphere will run at 98-100% humidity or condensation is expected; primer coat alone is insufficient.
“the atmosphere inside those buildings is like 98-99-100 humidity and there's condensation, so everything in the structure was galvanized”
For interior structural steel in a climate-controlled building, primer coat is often a waste of money — unpainted steel will not rust under normal room conditions.
“putting a coat of primer on it is not an efficient use of money because you don't need it”
A shutdown-constrained project (like a salt mine head-frame replacement) demands near-perfect pre-construction planning because the cost of overrunning the shutdown window is the client's entire revenue stream.
“we need to minimize the amount of time that mine is shut down — it can't be seven weeks, it can't be eight weeks”
Building a regional business in Newfoundland requires a physical presence and local staff — 'you need Newfoundlanders working with Newfoundlanders'; following loyal GC customers into new markets is the lowest-risk entry strategy.
“you need Newfoundlanders working with Newfoundlanders — it's just there's a culture over there”
The steel-for-buildings value proposition is a three-part argument: Safe (factory prefab minimizes site risk), Sustainable (infinitely recyclable scrap feed), Scheduled (prefab compresses site timeline radically).
“safe, sustainable, and scheduled — those are the three pillars”
Long-tenured staff who know repeat clients' preferences is a durable competitive moat for a specialty contractor — GC clients value dealing with the same estimator and PM across years, not a rotating roster.
“every time you come you're dealing with the same project manager, dealing with the same estimator — there's time to build relationships”
Industry associations like CANS were operationally critical during COVID, coordinating daily safety protocols and keeping construction open across Nova Scotia when other sectors shut down.
“CANS was very instrumental in keeping the construction industry open — they were meeting once a day just to make sure everybody's on the same page”