// ON THE RECORD
Firstbrook, Cassie & Anderson Ltd. (FCA Insurance Brokers / FCA Surety)
Independent Canadian insurance brokerage whose FCA Surety division places construction, developer, commercial, and government surety bonds (bid, performance, labour & material payment, lien) for contractors across Canada. Also writes commercial and personal insurance and group benefits.
📍 Toronto, Ontario, CanadaEst. 1919✓ 89% first-party verified
// LESSONS FROM Firstbrook, Cassie & Anderson Ltd. (FCA Insurance Brokers / FCA Surety)
Adopt enterprise-grade construction management software before you need it — migrating platforms at 30-40M revenue is painful and expensive.
When selling technology to field trades, build personal credibility first — trust unlocks adoption faster than product demos.
Simplify the user interface even when the backend is complex — construction software sticks when field users find it easy to navigate.
A concrete ROI story — not a feature pitch — is the lever that converts a resistant blue-collar tradesperson to a new tool.
Software change management on a construction site requires framing upfront setup cost against long-run time savings explicitly.
The generational shift from clipboard-and-memory to integrated software is the defining change-management challenge for mid-sized contractors.
// KEY PEOPLE
AC
JC
WG
SA
BR
MM
// NOTABLE
FCA Surety's Andrew Cartwright (VP Surety) appeared on the Atlantic Construction Podcast episode 'Intact Surety & FCA Surety' (Ep. 18, Sept. 13, 2021), discussing surety bonds in construction.
SOURCE ▸FCA was founded in 1919 and remains a privately owned, independent Canadian brokerage; FCA Surety is its surety division, operating from three Ontario offices (Toronto head office, Port Carling, Pickering).
SOURCE ▸Before joining FCA (Aug. 2020), Andrew Cartwright was regional vice-president of surety for Ontario and Atlantic Canada at Trisura — direct Atlantic Canada surety experience.
SOURCE ▸